Privacy Policy

1. Information We Collect

When you visit our website, place an order for natural gemstones or custom jewelry, or contact our support team, we may collect the following information:

• Personal Identification Data: Full name, email address, phone number, and billing/shipping address.
• Transactional & Order Data: Details of products ordered, custom gemstone requests, lab certificate selections, and transaction reference numbers.
• Consultation Data: Information provided during astrological or birthstone consultations (e.g., date of birth, time of birth, and planetary requirements).
• Technical & Usage Data: IP address, browser type, device information, and pages visited via cookies and analytical logs.

2. How We Use Your Information

We use the collected information strictly for legitimate business operations and customer satisfaction, including:

• Processing, fulfilling, and shipping your gemstone purchases and custom mounting orders.
• Communicating order status updates, tracking details, and lab certification reports via email or WhatsApp.
• Providing personalized astrological birthstone consultations and gemstone sourcing advice.
• Improving our website performance, user experience, and security protocols.
• Complying with legal obligations, anti-fraud verifications, and financial reporting standards.

3. Data Protection & Security

We implement robust physical, technical, and administrative safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All online transactions are encrypted using Secure Sockets Layer (SSL) technology. Payment processing is handled exclusively through PCI-DSS compliant payment gateways; we never store credit/debit card numbers on our servers.

4. Third-Party Data Sharing

Jezdira Gemstones does not sell, rent, or trade your personal data to third parties. We share data only with trusted partners necessary to fulfill your orders:

• Logistics & Logistics Partners: Insured courier carriers (such as FedEx, DHL, and speed post services) to deliver shipments safely.
• Gemological Testing Laboratories: Independent certified laboratories (GIA, IGI, etc.) when issuing authentication certificates for custom stones.
• Payment Service Providers: Secure banking and payment processing platforms to authorize payments.

5. Cookies & Tracking Technologies

Our website utilizes cookies to enhance navigation, remember your cart items, and collect aggregated analytical data. You can choose to disable cookies through your browser settings, though certain interactive website features may be limited as a result.

6. Your Rights & Choices

You have the right to access, review, update, or request the deletion of your personal data stored with us. You may also opt out of promotional communications at any time by contacting our support team.

7. Contact Our Data Protection Team

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please reach out to us at: